General Information

Call:

To Contact Member Services or a Licensed Sales Representative:
Please call 1-877-364-4566 (TTY 711)

Our office hours are October 1 – March 31, seven days a week, 8:00 a.m. – 8:00 p.m. and from April 1 – September 30, Monday through Friday, 8:00 a.m. – 8:00 p.m. (you may leave a voicemail Saturday, Sunday and Federal Holidays).

Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-364-4566 (TTY: 711) 

Email:

If you would like to send us an email, please address your communication to membersupport@clearspringhealthcare.com

Mail:

Please send your written communication to:

Eon Health
Attention: Member Services
PO Box 278530
Miramar, FL 33027

Providers:

If you are already contracted with us,
please call 1-877-364-4566 (TTY 711)

If you are interested in contracting with us, call us at 1-866-545-5862 or via email: providercontracting@eonhp.com.

You can also see Frequently Asked Questions

Request Information

We want you to get the information you need. Use the form below to request information or schedule a time to speak to Clear Spring Health Member Services. When you submit the form, we will send you an email confirming that we have received your request for information.

By entering my phone number and/or email address, I give permission for a Eon Health Member Services or Sales Representative to contact me to answer.
When you submit the form, we will send you an email confirming that we have received your request for information.
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Clear Spring Health has a contract with Medicare to offer PPO, HMO, and PDP Plans. Eon Health has a contract with the Georgia Medicaid program and a contract with the South Carolina Medicaid program. Enrollment in these plans depends on contract renewal. Clear Spring Health Deluxe (HMO SNP): This plan is available to anyone who has both Medicare and received assistance from the State. Clear Spring Health Silver (HMO SNP): This plan is available to anyone with Medicare who has been diagnosed with Cardiovascular Disorder, Chronic Heart Failure or Diabetes. Eon Health has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until December 31, 2022 based on a review of Eon Health’s Model of Care. This information is not a complete description of benefits. Contact the plan for more information. Limitations, Copayments, and restrictions may apply. Benefits, formulary, pharmacy/provider network, premium and cost sharing may change on January 1 of each year. You must continue to pay your Medicare Part B premium. Premiums, co-pays/co-insurance may vary based on the level of Extra Help you receive. Please contact the plan for further details. Medicare beneficiaries may also enroll in Eon Health through the CMS Medicare Online Enrollment Center located at www.medicare.gov. The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary. Clear Spring Health Choice (PPO): Out of network/non-contracted providers are under no obligation to treat Eon Health members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask for a pre-service organization determination before you receive the service. Please call our customer service or see your Evidence of Coverage for more information, including cost-sharing that applies to out-of-network services.